e-Commerce

E-Commerce checklist of our Audits

Here are some of the key areas that we investigate

ECommerce website audit

What we reviewSome of the tasks we perform

Tablet
  • User Experience
  • Web technology / development audit
  • Analytics
  • Audit web customer experience
Phone
  • UX Audit
  • Technology audit
  • web Analytics audit
  • Customer experience audit

What we reviewSome of the tasks we perform

User Experience

Product presentation / Translation / Mobile & Tablet experience / Internal search / Ease to find a product / Currencies / Privacy policy / Upselling tools

Technology

Security / Load speed / Platform & version / Accessibility / Sitemap / Product feed / SEO code / Canonical tags / Meta tags / page titles / URLs / Open graph tags / Social sharing tools

Statistics

Average order value / Conversion rate / Goal conversions / Customer profile / Time/days of purchase / Product pricing / Recurring customers / Bounce rate / SEO

Customer Experience

Return policy / Shipping options / Customer service / Post-purchase experience / Discounts and Coupons / Promotions / Checkout process / Payment options / Cart reminders / Reviews / Newsletter